Unsung Hero of Online Personalization & Identity: Direct Mail Revealed 


The modern age heavily features information overload, with constant competitive demands of our attention and endorsement. In response, brands try to deliver a leading-edge customer experience that supports an imperiously difficult-to-achieve need for 1:1 relevancy. 

It is often expected that new tools must be built and new sources of data developed to reach that modern serenity. But among the addressability and identity tech solutions designed to make personalization at scale a reality, one tool is, undoubtedly, assumed as too old to be useful but is highly capable to help solve the problem – that’s direct mail. 

How can something tell that in terms of advertising, a direct mail marketing company can enable digital-first brands to build, engage, and convert customers at a more personal level? 

Identifying your audience is the initial step in any marketing strategy yet the hardest. A direct mail program provides a definite source of online id’s, enable omnichannel marketing, and drive development effectiveness. 

Direct Mail: The new Advertising Tool 

Imagine receiving a personalized direct mail piece for a product that interests you and includes a compelling offer that encourages you to respond at the same moment. 

How would you respond?

If you are like most people, you go online to claim the offer – by registration or through the personalized URL, or maybe a QR code. The brand now has a direct link between your identity and your online identity with sign-in authentication. 

Apply this approach to some media channels that can seem inaccessible if you lack the first-party collaborations that are few and far between, such as CTV, and the value grows by 10 times. 

But how many brands use that connection? Marketers should shift their mindset and take real advantage of the modern opportunity which direct mail offers, or you can avail its benefits by availing direct mail campaign services. 

Online marketers should see this group of audience who responded to the mail as a large pool of first-party online identities who were interested in buying from your brand. Offline marketers should stop measuring direct mail directly by response rate or “cost per” insight. Offline markets can deepen the value of their channel by measuring the number of identified users. 

Omnichannel Personalisation Empowered by Highly Effective Creative 

Marketers who deal with the natural silos of business can use the connection between online and offline world to enable personalization to test and learn. 

Dynamic creative optimization (DCO) enables a structured test, learn, implement, and plan through auto-optimization and the immediate reduction of inefficient creatives. A strategic learning agenda can answer important questions for both online and offline marketers. 

Offline marketers use this detailed list of identified users to test creative concepts directly on their target customers. The direct mail campaign companies do the strategic use of DCO can cover new offers, pricing, calls to action, etc. in a some days then the typical fourth timeline of offline. 

Online marketers can use the long format of direct mail to test a larger message in the copy strategy, position of product, how your brand looks like and it’s feels etc., that’s more tough to answer in a quick-read online environment and use that information to inform their web, mobile, CTV, and OTT tactic. 

Omnichannel efficiency is critical for personalization

Audience crave and expect relevancy with content. We all live in really personalised words. And as we talk about media – if we can reach the right person but discuss a wrong thing with them, that will be a highly ineffective thing for a brand. 

So, in order to keep your engagement authentic and to create a connection that consumers feel for a brand. Marketers today invest heavily in the data, technology, and analytics to access that personalisation. 

Meanwhile, the content demands of that personalisation bring most current creative processes. DCO is a critical solution to the challenge of personalisation and enable the quick creation of creative aspects through direct mail templates and various elements. 

Some direct mail marketing company in USA connects the online and offline identities, to use DCO so they can create efficiencies across the consumer experience. Marketers can stop the slowed creative development and can see the impactful elements across both channels, be it online or offline. We can now spend time bringing each channel’s unique powers to deal with, versus recreating the same elements across multiple channels. 

Executing your vision: Right Tools and Perfect Strategy 

Like most visions, the integration of direct mail and digital marketing cannot be achieved by just making a technology purchase. 

For sure, marketers must invest in the right type of dynamic creative technology to ensure it has all the required capabilities. But they should rethink their strategic, identity, and operational processes or can ask suggestion from mailing companies in USA

Direct mail must be seen and analysed as a source of online hand-raisers who are authentic, and not just those who send or carry a message into a physical mailbox. Brands must create omnichannel learning plans to understand how to create experiences for these users, both online and offline. They must rebuild creative development processes to jointly develop both digital and physical experiences. 

Now is the time for you to respond to your customers’ demand for personalized experiences and relationships. It is never true that the past has lost all its values, just as it’s never true that value sticks only to the brand new. The direct mail integration and digital marketing strategies through dynamic creative personalisation is a powerful step that helps in building those relationships.