It is an exciting time to be an entrepreneur and start your own business. However, it is unnerving too. The kind of decisions and choices the entrepreneur has to make gets a lot frustrating and involves a lot of imagination, data-crunching, and guesswork. A cloud telephony solution is often one of the technologies deployed by companies first. It enhances or rather empowers businesses to communicate with their customers and amongst themselves seamlessly.
Want to make your phone system cost less and do more? You’ve likely come across cloud telephony, and you know its various solutions like Virtual Number, Cloud Contact Center, Missed Call Solutions can help amplify your support, sales and marketing efforts.
If you’re debating the switch from your existing business phone service to cloud telephony, you’re in the right place. In this guide, we recommend you the best 5 best cloud cloud telephony services to start your business off right-
- Knowlarity
Knowlarity is a cloud communication company that offers cloud-based telephony systems and business communication enablers like chatbots, WhatsApp Business API, etc. to let companies streamline their customer engagement efforts. These solutions empower some of the biggest companies and industries to have smooth support and processes in various customer communication channels. They are the best cloud telephony service providers since they offer a unified engagement platform which is extremely data driven and insightful. Companies of all sizes- from startups to established conglomerates, use Knowlarity’s cloud communication solutions to manage their business needs. Their solutions can be integrated with leading CRMs for a holistic customer view.
They started off as a cloud telephony company and transitioned to a cloud communication company to meet the needs of the internet ridden world. Companies can not only streamline their communication on voice and even on websites and text. It’s a reliable service provider that offers 24 x7 support to its clients, so businesses can make sure that the communication with their customers is smooth and steady.
- Servetel-
Servetel is a renowned name in the world of cloud communication. It offers cloud telephony services that enable the business’s customers and the business representatives to connect, collaborate and communicate effortlessly. Their solutions help businesses establish brand credibility and allow customers to reach the business anytime from anywhere. The solutions are flexible and work with companies of all sizes and types to help them communicate better.
- MyOperator – MyOperator is a cloud-based business phone system company that offers solutions like virtual numbers (toll free/no-toll free), cloud-based IVR, call management features and tools like call tracking, call recording, live call transfer, callers’ database, virtual receptionist and more. It’s a reliable cloud communication company for businesses from various industries to fulfill their business communication needs. They offer CRM Integration as well.
- MCube- MCube is a service provider that offers cloud-based integrated communication platform and delivers an army of powerful automated call management applications such as Business Helpline, Virtual PBX, Call Tracking, and telephony integrated marketing automation tools such as Lead Management and Support Management. Their solutions are easy to deploy and integrate with the company’s CRM. The MCube solutions offer robust call management, customizable reporting, and alerts to enhance business offering.
- MOBtexting – It is a global messaging and cloud telephony service company with a unified communication platform. With MOBtext, businesses create innovative and surreal customer experiences through programmable Voice Telephony Technology and SMS services. Their platform and services can be integrated with any applications and automation tools, websites, CRM, ERP, etc. to provide seamless integrated communication tools that enable real-time collaboration and facilitate customer communication. The service is relied on by various businesses and organizations of various statutes and sizes.
Utilizing cloud telephony to communicate has always been the case for businesses. However, that doesn’t mean that these technologies haven’t evolved over time. A cloud telephony solution and its benefits have increased over time and have become smarter to meet the needs of today’s customers. The solutions solve the basic need of communication and in order to do so have leapt across various channels like websites, apps, etc. These solutions like Chatbots, WhatsApp Business API continue to facilitate communication for businesses to communicate with their customers and enable collaboration between organization employees.
